01Information we collect

By accessing, using or interacting with our services, you may provide us with the following types of personal information.

• Contact information — such as your name, address, email address and phone number.
• Registration and login information — used to access and use our services.
• Payment information — including credit card details for payment processing.
• Sensitive information — as defined by the Privacy Act, if voluntarily provided.
• Other personal information — any other data you provide to us voluntarily.
• Cookies and usage data — information collected about your interactions with our services.

02Additional information we collect

When using our services, we may also collect the following information.

• Location data — if you permit access through your device settings.
• Device information — including IP address, browser type, operating system, device identifiers and mobile advertising IDs.
• Usage information — details of how you use our services, such as pages visited, searches and interactions with content.
• Cookies and similar technologies — we and third party partners use cookies, pixel tags or similar technology to gather information about your online activity.
• Widget information — when interacting with Kabooyaa widgets on other websites, we may receive certain information about you, such as the web pages you visited and your IP address.
• Text message information — we may collect information related to text message communications you have with your customers, should we assist with facilitation between you and your customers. We may receive information such as the date and time of communication, the parties’ phone numbers and the content of the SMS message.
• User feedback — information gathered from reviews, surveys and user feedback.
• Third party information — data received from linked third party accounts, such as social networks, or from marketing partners.

03Use of cookies and website data

Cookies are small text files stored on your device when you visit our website. They help us:

• improve the functionality and speed of our website;
• recognise returning visitors and display updated information; and
• track usage and interactions with our website for improvement purposes.

We may use both first party (Kabooyaa-controlled) and third party (external tools such as Google Analytics) cookies. You can manage cookie settings via your browser, but doing so may affect your ability to fully use our services.

04How we collect your information

We collect your personal information in several ways:

• directly from you when you interact with our services;
• from authorised representatives; and
• from recruitment agencies, if you are applying for employment.

05Use of your personal information

We use your personal information for the following purposes:

• to provide, maintain and improve our services;
• to communicate updates, respond to enquiries and offer customer support;
• to personalise your experience and present tailored content;
• for marketing purposes, such as promotions, product offerings and advertisements;
• to facilitate transactions and process payments;
• to de-identify and aggregate data for lawful purposes;
• to prevent fraud and address trust or safety issues; and
• to comply with legal obligations and enforce our terms of service.

Per our Privacy Policy and terms and conditions, you agree to permit Kabooyaa to identify you as a customer and to use your name and/or logo on the Kabooyaa website and in marketing materials. By using our services, you agree to receive direct marketing communications from us. You may opt out at any time.

06Disclosure of personal information

We may share your personal information with third parties in the following circumstances.

• Vendors and service providers — to help us provide our services.
• Other users — when using our social or community features, your profile information may be visible to others.
• Advertising partners — to show relevant advertisements through third party services.
• Analytics partners — to gather data about your usage of our services for improvement purposes.
• Third party services — if you connect our services to external accounts such as social media.
• Legal compliance — where required by law, or in connection with a corporate transaction, merger or sale.

We will only disclose personal information as necessary for the primary purpose of its collection, or as authorised by law.

07International transfers

Your personal information may be transferred outside of Australia as part of our operations. We ensure these transfers comply with the Australian Privacy Principles (APPs).

08Storing and securing your personal information

We store personal information electronically on secure servers and physically at our business premises. We take reasonable precautions to protect your data from unauthorised access, alteration or loss. However, we cannot guarantee absolute security against unforeseen breaches.

09Your privacy choices

You have control over the information you share with us. You may:

• Adjust privacy settings — control the visibility of your information through account settings.
• Manage location information — turn off location sharing through your device’s settings.
• Opt out of marketing — unsubscribe from promotional emails through the links provided.

Some features of our services may not function fully if you choose to withhold certain information.

10Access and correction of personal information

Under the Privacy Act 1988 (Cth), you have the right to access and correct personal information we hold about you. If you have any concerns regarding your personal information, please contact us to request access or make corrections.

11Revisions to this Privacy Policy

We reserve the right to change or update this Privacy Policy periodically, and any changes will be posted on our website. Your continued use of our services after any updates constitutes acceptance of the revised policy. We recommend checking this policy regularly for updates.

12Contact us

If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at [email protected].